This document describes the information process in the activities of Flazio and other products and features offered by Flazio (Products or Products Flazio).
I. What information do we collect?
To enable you to create your website by using the service, Flazio, we need to process some information about you. The type of information we collect depends on the services of Flazio service you are using and how you use them. The data that you will require are required to register your domain name, to enable the proper functioning of all the services of Flazio, and to enable features and services of their own or of third parties. In the latter case, the data will be automatically provided to the third party in order to simplify procedures (e.g. e-mail, paypal, domains, Tucows, etc.)
Information and content provided
We collect the content, communications, and other information provided by the user when using our services, including when you register an account, creates and shares content, and interacts with its customers. This activity may relate to information on the content that you provide (such as metadata), information and sensitive data relating to your person or to your business. It can also include actions performed inside the web site, so we can provide you suggestions about some of the features of the site or some of the actions to take to improve it, as for example the indexing of the website on search engines.
Our systems automatically process the content and communications that you and other users provided, to analyse the context, and what they contain for the purposes described below.
Networks and connections
We collect information about people, pages, accounts, and content to which you are connected, and how you interact with them through our products.
We also collect contact information if you choose to upload, sync or import from a device or from another source (such as an address book or a contact list in the newsletter), which we use to improve your experience with our services and that of your customers.
We collect information about how you use our services, such as the types of content that it displays, loads, or with whom you interact; the features you use, the actions you take; the people or the website with which to interact; and the time, frequency, and duration of your activities.
For example, we collect when you use and have used for the last our products such as posts, videos and other content that are displayed on our services.
Information on transactions carried out on our products
If you use our services for purchases or other financial transactions (for example, when you make a purchase on a Web site, e-commerce, a booking in the Booking, or make a donation), collect information the purchase or transaction. This includes payment information such as credit card number, a debit or other card information, and other account and authentication information, and billing, shipping and contact details.
The things that others do and the information you provide about yourself
In addition, we receive and analyze content, communications, and information provided by other people when using our services. This may include information about you, such as when others interact with some content that relate to you, you can send a message through the live chat or the contact form, or upload, sync or import your contact information.
Information on the device
As described below, we collect information from and about computers, phones, connected TVS and other devices connected to the Web use and combine this information between the various devices in use. For example, on your phone we use the information collected on the use of our Products to better tailor the content or functionality that you see when you use our Products on another device, like your laptop or tablet, or to measure if you're taking an action in response to an announcement that we've shown on your phone to another device.
The information that we get from these devices include:
1) Attributes device: information such as operating system, hardware and software versions, storage space available, type of browser, names, and types of apps, and files and plug-ins.
2) Operations of the device: information about the actions and behaviors executed on the device, for example, if a window is in the foreground or in the background, or the movements of the mouse (that can help distinguish human beings from the robot).
3)Identifiers: unique identifiers, device IDS and other identifiers, such as games, apps, or account that you use, and device ID of the family (or other unique identifiers of the Products Flazio associated with the same device or account).
4) the Signals of the device: Bluetooth signals and information about access points, Wi-Fi, beacons, and cell towers in the vicinity.
5) Data from the settings of the device: information that we receive through the settings of the device you are using, such as access to GPS position, the camera or the photos.
6) Network connections: information like the name of your mobile operator or ISP, language, time zone, mobile number, IP address, connection speed, and, in some cases, information about other devices in the vicinity or on the network, then we can work to help you stream a video from your phone to the TV.
7) Data on the cookie data from the cookie stored on the device, including the ID and cookie settings.
Information by the partner
Our customers, advertisers, resellers, partners, developers of apps and widgets, and publishers can send information through the services Flazio that use, including our plug-in, Flazio Login, our API and SDK, or other tracking systems. These partners provide information on your activities outside of Flazio, including information on your device, the websites that you visit, the purchases made in the advertising that you see, and how you use their services, regardless of whether you have or not an account Flazio or that you have logged in to Flazio. For example, a retailer can provide all the information on your customer, we Receive also information about your actions and purchases online and offline from suppliers of third party data, who have the right to provide us with your information.
The partners will receive your personal data when you visit or use the services or through third parties with whom they work. We require each of these partners have the lawful rights to collect, use and share your data, before you provide us with all the data.
II. How do we use this information?
We use the information that we collect (always subject to the use you make of the services of Flazio) as described below and to provide and support the Products Flazio and related services described in the Terms of Flazio.
To provide, personalize and improve our products
We use the information we have to provide our services, to customize the features and content (including your website) and give you tips (such as the language of your editor, the web site or the features to which you may be interested) about our Products. To create custom products that are unique and relevant to you we use your connections, preferences, interests and activities based on the data that we collect and we learn from you and from others (including the data with special protections that you choose to provide where you have given your explicit consent); how to use and interact with our products; and the people, places or things to which you're connected and interested in and out of our Products.
Information on products and devices Flazio
We connect the information about your activities on the various products and devices Flazio to offer a more consistent and personalized experience on all products Flazio use, wherever you use them. We can also make your experience more simple, for example, by automatically inserting your registration information (such as your phone number) from a product Flazio when you register for an account on a different product, or filling automatically your registration information when you sign up to one of our e-commerce sites for customers.
Information related to the position.
We use the location information, such as your current location, to provide, personalize and improve our products, for you and for others. The position information can be based on information such as location, IP addresses and information relating to the use of the Services of Flazio by the part of yourself and of others.
Research and product development
We use the information we collect to develop, test, and improve our Services, including conducting surveys and research.
Provide tools for measurement, analysis, and other business services
We use the information collected (including your activity on our services, including the web sites you visit and the ads you see), to help customers and other partners to measure the effectiveness and the distribution of their services, and understand the types of people who use their services and the way in which people interact with their websites, apps, and services.
To promote the security, integrity and safety
We use the information we have available to verify accounts and activity, to fight malicious behavior, detect and prevent spam and other negative experiences, maintaining the integrity of our products and promote the safety and security inside and outside of the services of Flazio. For example, we use the data to investigate in order to identify suspicious activities or violations of our terms or policies, or to detect when someone needs help.
Communicate with you
We use the information that we have to send you marketing communications, we communicate with you about our products and we wish to inform you about our terms and conditions. We also use your information to respond to your inquiry when contacting us.
III. How is the collected information shared?
Your information is shared with others in the following ways:
Information in your public web site and data of whois domain - content that you share on a website or other public forums, such as the platform for the design of Flazio.
We can provide or send the information public to anyone who utilizes the services or not Flazio, in search results, or via tools and APIS. The public information can also be viewed, see, ricondivise or downloaded through third-party services like search engines, APIS, and offline media such as TV and apps, websites, and other services that integrate with our products.
Content that others share, or ricondividono on you
Your website will be accessible on search engines or on all the channels that you may use to promouoverlo: the people and customers who can see your activity on the services Flazio, they can choose to share them with others inside and outside our services, including people and companies outside of your audience. For example, when you share a content or contacts one of your customers chat via our service, or send a trade offer via our component newsletter, it will be possible to download, screen, or forward the content to third parties through or outside of our products. Also, when you comment to the web site of someone else or do you react to their content, your comment or reaction is visible to anyone accessing the content you commented on.
Information about your active status, or the presence on our products
The people who belong to your network, by logging in to your site or more interaction features, can find directions if you're active on our Products, including if you are active on Flazio or when you have used our Products for the last time.
Apps, websites and third-party integrations that use our products.
When you choose to use widgets, third-party Web sites or other services which use or are integrated with our products, all of the service may receive information about your activities, as for example on the creation or sharing of content. Also, when you download or use such third-party services, they can access your public Web site and to the information that you share with them. The apps and websites you use, could receive visitors, and the list of customers if you choose to share it with them. The information collected from these third-party services are subject to the terms and policies of third parties, and not to that of Flazio.
The new owner
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
Sharing with third party partners
We collaborate with third party partners that help us provide and improve our products, or that use of the corporate tools of Flazio to grow their businesses, which makes it possible to operate our companies and provide free services to people all over the world. We do not sell any of your information to anyone, and we never will. We impose severe restrictions on how our partners may use and disclose the data that we provide. Here are the types of third parties with whom we share the information:
- Partners who use our testing services
We provide statistics and insights into aggregates that help people and companies understand how people are interacting with their texts, lists, pages, videos and other content inside and outside of the products Flazio. For example, the administrator of the website receives information on the number of people or accounts that are displayed, how they have interacted with your website or with your services Flazio, as well as aggregate demographic information and other information that help them to understand the interactions with their website or account.
- Partner measurement
We share information about you with companies that aggregate to provide analysis and reports the measurement to our partners.
Partners who offer goods and services in our products.
When you purchase a service Flazio directly from our portals, or buying a service from our partner, the author or the content provider can receive your public information, and other information that you share with them, as well as the information necessary to complete the transaction and the registration of the service and the billing information.
- Suppliers and service providers
We provide information and content to the suppliers of services that support our activities, for example, by providing services of the technical infrastructure, by analyzing the use of our products, providing customer service, facilitating payments, or making surveys.
- Researchers and academics
We also provide content and information to research partners and academics to conduct research that promotes scholarship and innovations that could support our activities or mission, and to improve the knowledge and innovation on the topics of social welfare in general, technological progress, public interest, health and well-being.
- Application of the law or legal requests.
We share information with law enforcement or in response to legal requests in the circumstances described below.
IV. How to collaborate between services to Flazio?
Flazio share infrastructure, systems and technologies with other companies and services Flazio (including Flazio ADI and Fatturefaidate) to provide an experience that is innovative, relevant, consistent, and secure to all the company's products Flazio use. We process information about you through the Companies Flazio for these purposes, as permitted by applicable law and in accordance with their terms and policies. For example, we process the information from Flazio Chat about the accounts that are sending spam on their service in order to take appropriate action against such account on all the services Flazio. We also work to understand how people use and interact with Products Flazio, such as the understanding of the number of unique users on various products of the company Flazio.
V. What is our legal basis for the processing of the data?
We collect, use and share the data that we have in the ways described above:
VI. How can you exercise your rights under the GDPR?
Pursuant to the general Regulation on data protection, you have the right to access, rectify, do the porting and delete your data. You also have the right to oppose and restrict certain treatment of your personal data. This includes:
1) the right to oppose the processing of your data for direct marketing, which you can exercise by contacting us at email@example.com and with the special form of deletion of data.
2) the right to object to the processing of user data when we perform a task in the public interest or pursue our legitimate interests or of third parties. You can exercise this right by contacting us at firstname.lastname@example.org.
VII. The storage of data, account deactivation and deletion
We will retain the data until it is no longer necessary to provide our services and Products Flazio, or until your account is not deleted, depending on what occurs first. It is a determination case by case basis that depends on factors such as the nature of the data, the reason for which they are collected and processed and the requirements for legal or operational conservation relevant. For example, when you search something on Flazio, you can access and delete the query from your search history at any time. When you delete your account, delete the site you posted and its content, like your photos and your texts, and you will not be able to retrieve that information later. The information that others have shared about you through the features of Flazio are not part of your account and will not be deleted. If you do not wish to delete your account but want to temporarily stop the use of the Products, however, you can deactivate your account. To cancel your account at any time, please contact us at email@example.com
VIII. How to respond to legal requests or prevent harm?
We access, store and share your information with the control Bodies, the forces of law and order in the following cases
1) In response to a legal request if we believe in good faith that the law requires us to do so. We can also respond to legal requests when we believe in good faith that the response is required by law in that jurisdiction, that is of interest to users in that jurisdiction, and is consistent with the standards recognized at the international level.
2) When we believe, in good faith, that it is necessary to: detect, prevent and address fraud, the unauthorized use of the Products, violations of our terms or policies, or other malicious activity or illegal activities; to protect ourselves (including our rights, property, or Products), you or others, even in the context of investigations or regulatory requests; or to prevent death or imminent bodily harm.
For example, if relevant, provide information and receive information from third-party partner on the reliability of your account to prevent fraud, abuse and other malicious activity inside and outside of our Products.
The information that we collect about you (including financial transaction data related to purchases made on Flazio) are accessible and kept for a long period of time when they are the object of a request or legal obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent damage. We also keep the information of the accounts disabled for violations of our terms for at least a year to prevent abuse of repeated or other violations of the terms.
IX. How we handle and transfer the data as part of our comprehensive services?
We share information at the global level, both internally, within companies, Flazio and externally with our partners, and with those that you connect and share with the world in accordance with this Data Policy. The information controlled by Flazio will be transferred or transmitted, or stored and processed within the EU or in other countries for the purposes described in this Data Policy. These data transfers are necessary to provide the services indicated in the Terms of Flazio and to operate on a global level and provide our Products to you.
X. As we will notify you of changes to this Data Policy?
We will inform you before any changes are made to this Data Policy and we will give you the opportunity to review the Date the Policy changed before you choose to continue to use our Services.
XI. How to contact Flazio
If you want to, you can know better how it works privacy Flazio. If you have any questions about this Policy, you may contact us as described below. The person responsible for the processing of your data is Flazio srl, you can contact online or mail to:
Via Mazzini 2, ZIP 95037 San Giovanni la Punta (Catania)
Please contact the data protection officer for Flazio srl
Date of last revision: 28 April 2018